Online Inventory Differs from the Warehouse See Also: Costco Gas Prices: Insider Tips To Save BIG at the Pump 2. The only caveat is that non-members will be hit with a 5% surcharge during the online checkout process.īut the Costco online price is still often cheaper than Amazon making it worth paying the extra 5%.īottom line: I recommend price comparing and doing the math to see if shopping the Costco website (without a membership) makes sense for you. While a Costco membership is required to enter their warehouse, anyone can shop the Costco website. Anyone Can Shop the Costco Online Website Here are 6 ways the Costco online shopping experience differs from walking into their warehouse with your Costco membership card in-hand.ġ. Costco has invested a lot of resources in their online presence in recent months and it may be time to price compare their website before making a significant purchase on Amazon. But I’ve never really talked about the Costco website and some of the nuances within their online shopping portal. You’re smarter than that…and I’m sure Costco will figure it out soon as well.There are many clever ways to save money when shopping at Costco and I have detailed them on this blog in the past. In your business, do not make your customers jump through hoops or feel at risk to do business with you. The friendly customer service rep then said he would send me an email to verify it that way by changing my password. In an age where we all need to be cyber-secure, alert, and intelligent in our online interactions, asking a customer to open their banking to them is ludicrous! This process is stupid! No mincing words here. I asked if he would recommend his kids or his elderly parents do this? And he chuckled and said, “no.” Then he told me they had a LOT of complaints about the process. He said they could not see my banking information – it is to verify that it is me. So, I asked him, if he was on another company’s website, say The Bay, for example, and was asked to verify his account, would he open his banking page? He hesitated and mumbled. He didn’t think so but couldn’t be sure. I explained that I would never verify my membership online because they asked me to open my banking institution's website and log in. I still don’t understand the purpose of this as you can continue to shop without doing so.
#Costco online shopping without membership verification#
If you shop Costco online, you’ve probably been asked to “Verify Membership,” a one-time verification process. I mentioned that the auto-renew option did not work and asked if this could be because I did not “verify” my membership online, and maybe that had put a glitch in their system. So, the next step was to contact Costco.Īfter a ten-minute or so wait time (not bad considering some on-hold times), a pleasant fellow tried to figure out what went wrong. He could not and ended up processing my membership manually. Immediately, I called my credit card company, and they determined that Costco had never tried to process a payment, and there were no declines or a reason to warrant a decline. But two days later, I received a notice saying ORDER CHANGED because they were “Unable to obtain a valid authorization on the credit card provided.” Well, that was downright strange, distressing, and wrong. So instead, I went online and manually entered my credit card details and submitted. It was done.
I’ve been a member for years and set my membership to “auto-renew,” which did not happen this time. Recently, I had to renew my Costco membership.
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